Transforming Healthcare With HIPAA-Compliant CRM Solutions

Overview

In this interview, we chat with Drew Rowley, CIO of Healthcare Provider Solutions (HPS), who shares how they replaced complex Excel workflows with a HIPAA-compliant CRM built on Caspio’s low-code platform. HIPAA, the Health Insurance Portability and Accountability Act, sets standards for protecting sensitive patient information – a critical factor in healthcare technology.

Their custom-built portal supports over 1,000 daily users, delivering real-time analytics and simplifying operations for homecare and hospice agencies. Discover how they transformed workflows, eliminated inefficiencies and turned their system into a competitive advantage using a low-code platform designed to meet the demands of HIPAA compliance.

You’ll learn:
  • The challenges of managing healthcare data in Excel, and why a CRM was the better solution
  • What HIPAA compliance means for data security and patient privacy
  • How the Caspio platform enabled seamless, real-time analytics for 1,000+ users
  • Key operational improvements that transformed homecare and hospice workflows
  • Practical takeaways for using low code to build secure, scalable healthcare solutions
Listen to the Podcast

Stream the audio here. Also available on all major podcast networks.

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