The Role of Low Code in Marriott’s Business Operations

Overview

In this video, Spring Hall, Director of Global Goal Setting at Marriott International, shares how the world’s largest hospitality company has leveraged low code technology to streamline internal operations. Since 2015, Marriott has used Caspio’s low-code platform to replace manual spreadsheets with process automation tools for goal setting, sales performance tracking and approvals, boosting efficiency across teams.

Having built 15+ enterprise applications herself, Spring discusses how she learned Caspio independently using available resources and scaled her solutions company-wide. She also highlights the increasing demand for new applications and how Marriott can leverage AI to optimize and enhance its low-code solutions in the future.

You’ll learn:
  • How Marriott replaced dozens of inconsistent spreadsheets with a unified digital goal-setting system
  • What it took to build and scale 15+ enterprise apps — including a CRM and ticketing system — within a global organization
  • How Spring mastered Caspio without formal training, relying solely on self-service resources
  • Why speed and agility were key drivers behind choosing a low-code platform
  • Marriott’s vision for using AI to take its low-code solutions to the next level
Listen to the Podcast

Stream the audio here. Also available on all major podcast networks.

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