The pandemic placed a heavy burden on healthcare organizations, not only because of COVID-19 but also due to the vulnerabilities brought by manual or semi-digital processes. The demand for contactless patient care has never been higher. Staff are working remotely. Appointments need to be scheduled carefully
and accurately.
Now, more than ever, hospitals, clinics and testing centers need to digitize and automate processes. They need to improve patient care while dealing with a health crisis, using limited resources. A no-code patient portal will surely help.
Patient portals help improve preventive and chronic disease management by nearly 10% for some conditions, according to Kaiser Permanente. Other studies confirm that portals generate patient loyalty and increase patient satisfaction and engagement.
It’s no surprise that 90% of healthcare organizations are already using some form of patient portal access, according to the Medical Group Management Association. However, almost 40% said their portal does not accept patient-generated data that physicians can review. Another 20% were uncertain.