National Travel Agency Automates Processes With Custom CRM 

Overview

In this interview, we are joined by Greg Coiro, CEO and Owner of Direct Line Cruises, a family-owned cruise-only travel agency.

With a mix of online and call center sales, they faced manual data entry challenges and dreamed of providing real-time cruise information to customers. Discover how they used low code to implement a custom CRM system that helps improve data management, connect to other cruise line systems and automate data feeds into Caspio.

You’ll learn:
  • How Greg leveraged low code to drive Direct Line Cruises forward
  • Key solutions built with Caspio, from CRM systems to user-friendly loyalty programs
  • The crucial role of Caspio’s customer support in Greg’s success
  • Tangible benefits achieved through automation and streamlined processes
  • Valuable advice on education, community resources and professional services
Listen to the Podcast

Stream the audio here. Also available on all major podcast networks.

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